Introduction

DigiSeniors Hong Kong ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information through our website, services, and programs designed to teach digital literacy to seniors in Hong Kong.

We take your privacy seriously and have developed this policy to inform you about our practices regarding the collection, use, and disclosure of information we receive when you use our services. Please read this policy carefully to understand how we handle and protect your data.

Information We Collect

We may collect the following types of information when you use our services:

Personal Information

Personal information may include:

• Name, contact details (email address, phone number)
• Age range (to ensure eligibility for senior programs)
• Preferred language for instruction
• Emergency contact information (for in-person workshops)
• Information about your digital literacy needs and goals

Usage Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and navigation patterns
• Time and date of visits
• Referring website or application

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To register you for workshops, classes, and events
• To communicate with you about our programs and respond to your inquiries
• To develop and tailor content and services to meet the needs of our users
• To monitor and analyze usage patterns and trends
• To ensure the security and integrity of our services
• To comply with legal obligations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.
• Partner Organizations: With your consent, we may share information with partner organizations that help us deliver our programs, such as community centers or educational institutions.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Some of the security measures we employ include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure data storage practices

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to and copies of your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing of your information
• Objection to the processing of your information
• Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings and other tools. However, blocking certain cookies may impact your experience and the services we can offer.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytical cookies: Help us understand how visitors interact with our website
• Functional cookies: Enable enhanced functionality and personalization

Children's Privacy

Our services are designed for seniors and are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

DigiSeniors Hong Kong
123 Digital Literacy Center
Wan Chai District, Hong Kong
Email: [email protected]
Phone: +852 2123 4060

We will respond to your request within a reasonable timeframe.