About Us
Our Story
DigiSeniors began in 2018 when Dr. Mei Lin, a retired computer science professor, noticed her elderly neighbors struggling to stay connected with family members who had moved abroad. Recognizing the growing digital divide affecting Hong Kong's senior population, Dr. Lin began offering informal technology lessons from her home in Wan Chai.
What started as small gatherings around Dr. Lin's dining table quickly grew as word spread throughout the community. Within six months, the demand had outgrown her home, and she partnered with local community centers to accommodate more seniors eager to learn. With support from former students and colleagues who volunteered their time, DigiSeniors was officially established as a non-profit organization in early 2019.
Today, DigiSeniors has expanded to multiple locations across Hong Kong, with specialized programs targeting various aspects of digital literacy for elderly residents. Our team has grown to include dedicated staff and over 50 regular volunteers, but our core mission remains the same: to bridge the digital divide and help seniors maintain meaningful connections in an increasingly digital world.
Our Mission & Values
Mission
Our mission is to empower elderly Hong Kong residents with the digital skills needed to stay connected with loved ones, access essential services, and maintain independence in an increasingly digital world. We believe that age should never be a barrier to meaningful participation in society.
Values
- Patience: We recognize that learning new technology takes time, especially for seniors. Our approach emphasizes patience, repetition, and personalized support.
- Respect: We honor the wisdom and life experience of our elderly participants while guiding them through new technological territories.
- Inclusivity: We ensure our programs are accessible to all seniors regardless of background, education level, or prior experience with technology.
- Practical Focus: We concentrate on teaching skills with immediate, practical applications that enhance daily life and family connections.
- Community: We foster a supportive community where seniors can learn together, share experiences, and build confidence in their digital abilities.
Meet Our Team
Our dedicated team brings together expertise in technology, education, and senior care to create effective digital literacy programs tailored specifically for elderly learners.
Dr. Mei Lin
Founder & Director
A retired computer science professor with over 30 years of teaching experience at Hong Kong University. Dr. Lin combines her technical expertise with a deep understanding of educational approaches for elderly learners. Her innovative teaching methods focus on making technology accessible and non-intimidating for seniors.
Jason Wong
Program Coordinator
With a background in community development and gerontology, Jason oversees our program development and implementation. He works closely with community centers and elderly homes to schedule workshops and ensure our curriculum meets the specific needs of Hong Kong's senior citizens.
Sarah Chen
Lead Instructor
A former UX designer with a passion for accessible technology, Sarah develops our curriculum and trains volunteer instructors. She specializes in breaking down complex digital concepts into simple, manageable steps and creating visual learning materials that resonate with elderly learners.
David Yeung
Community Outreach Manager
With extensive experience in the non-profit sector, David manages our partnerships with community organizations, government agencies, and corporate sponsors. He is dedicated to expanding our reach to underserved elderly communities throughout Hong Kong.
Our Achievements
Since our founding in 2018, DigiSeniors has made significant progress in bridging the digital divide for Hong Kong's elderly population:
Seniors Trained
We've helped over 1,500 elderly residents gain confidence and competence with digital devices and applications, enabling them to connect with family members locally and abroad.
Community Locations
Our programs are now available at 12 community centers and elderly homes across Hong Kong Island, Kowloon, and the New Territories, making digital literacy accessible to seniors throughout the region.
Success Rate
85% of our participants report being able to independently use video calling applications to connect with family members after completing our basic course.
Community Impact Award
Recognized by the Hong Kong Council of Social Service for our innovative approach to addressing digital exclusion among the elderly population.
What Our Participants Say
Mrs. Wong Lai-Ching, 78
"Before joining DigiSeniors, I could barely turn on a smartphone. Now I video call my daughter in Canada every week and see my grandchildren growing up. The teachers were so patient with me, explaining everything step by step until I understood. It has changed my life completely."
Mr. Cheung Kai-Tak, 83
"I was afraid of technology for years. My children bought me a smartphone, but I never used it. After attending DigiSeniors workshops, I can now order groceries online, book doctor appointments, and even use banking apps. The independence I've gained is priceless. I'm proud to tell my friends that this old dog has learned new tricks!"
Mrs. Lam Mei-Yee, 72
"The community I've found at DigiSeniors is just as valuable as the skills I've learned. I've made new friends who share similar challenges with technology. We practice together and help each other. The volunteers treat us with such respect - they never make us feel slow or outdated. This program has given me confidence I never expected to have at my age."
DigiSeniors in Action
See how we're helping Hong Kong's elderly population bridge the digital divide:
Join Our Mission
Whether you're interested in our programs for yourself or a loved one, want to volunteer as an instructor, or are looking to support our work, we'd love to hear from you.